Contact Us

Contact Us

Customer Service


• Magazine Subscriptions
Family Tree Magazine
Box 420235
Palm Coast, FL 32142
(386) 246-3364
You can order a subscription online. Our customer care center allows you to check your subscription status, renew, report delivery problems and e-mail a customer service representative.

 
• Family Tree Magazine Plus Memberships
Family Tree Magazine
10151 Carver Rd., Suite 200
Cincinnati, OH 45242
1-855-840-5122
Any questions about your current PLUS membership, renewing, or other service needs should be directed to our toll-free number: 1-855-840-5122, or email: familytreeservice@fwmedia.com.

• Address changes
Please use our online address-change form or contact our subscription department at the address or phone number listed above. If you write, please include your complete old and new addresses.

• Gift subscriptions
Please fill out our online gift-subscription form or contact our subscription department at the address or phone number listed above.

• Single copies, special issues and back issues
F+W Media Products
700 E. State St.
Iola, WI 54990
(855) 278-0408
Each issue costs $8 ($10 Canada, $12 other foreign; includes postage and handling). Please specify publication month and year.

CDs and Digital Downloads
View available CDs and digital downloads in our online store; you can order there or by calling (855) 278-0408. Use this number for questions about an order, as well; please direct inquiries about the content of these products to the editorial staff.

• Books
To view the complete Family Tree Books and Betterway Books catalog, visit our online bookstore. You can purchase books online or by calling (855) 278-0408. We are not publishing new genealogy titles at this time.

Editorial Staff

Mailing address
Family Tree Magazine
10151 Carver Rd., Suite 200
Cincinnati, OH 45242

See our Community page and writer's guidelines for information on contributing to Family Tree Magazine. All column and contest submissions are subject to editing for space and clarity, and may be used in all print and electronic media. We regret that we can't return or acknowledge submissions, or respond personally to all questions. We don't accept unsolicited articles or artwork.

E-mail the editorial staff
(Note: Due to the volume of e-mail we receive, we regret that we are unable to answer all questions and requests. Please check our FAQ before e-mailing to see if we've answered your question there.)

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Writer's Guidelines

Please see our guidelines page.

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Free Genealogy Downloads


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