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Good News, Bad News from Genealogy.com

By Susan Wenner Premium

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We’ll give you the good news first: Family Tree Maker has made its online debut. The Web Edition is a free, stripped-down version of the popular genealogy software. With it, you can create an online family tree, view it in three formats and download to the offline version of Family Tree Maker or Family Origins. Try it at <www.genealogy.com>. Also, prices recently plummeted for subscriptions to Genealogy.com’s databases. Genealogy Library and World Family Tree each cost $49.99 per year or $9.99 per month; the 1900 Census and International &. Passenger Records each cost $79.99 per year or $14.99 per month. Get details at <www.genealogy.com/datalibraries.html>.
 
Now, for the not-so-good news: If you want a human being to help you with any of Genealogy.com’s products and services, you’ll have to pay $2 a minute for it. We recommend first trying the new online help center at <www.genealogy.com/help/>. Still need help? Call (800) 326-8733, but remember: It’ll cost you.
 
From the October 2001 Family Tree Magazine

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